The World of Letters conducts needs-assessment surveys to understand the particular constraints and opportunities facing an educational institution. Based on evaluations, World of Letters implements a targeted continuous training and professional development program.

Extensive training and follow up sessions are conducted for teachers and educational coordinators in using new curricula and implementing new teaching methods.

The World of Letters, in collaboration with Letterland International (LLI), conducted training workshops for KG 30 public sector teachers on the use of the ESL Letterland curriculum. Schools delivering the programme in 2007 demonstrated a higher level of achievement fulfilling the MoE’s outcomes.